FAQs

General Information

 

1. What is the location of the hotel? Ventale Island Breeze Resort is located between Rethymnon and Chania, just outside the village of Kavros. The hotel is situated right on the beach overlooking the Sea of Crete and at a distance of:
4 km. from the fishing village of Georgioupolis

100 km. from the port of Heraklion

45 km. from the old town of Chania

20 km. from the old town of Rethymnon

 

2. How far is the hotel from the airport? 
Ventale Island Breeze Resort is located 50 km from Chania Airport and 100 km from Heraklion Airport.

 

3. How do I contact the hotel directly?
You can contact the hotel directly by phone at Tel: +30 28254 40200, by email at reservations@ventaleresort.gr, or through the contact form* on our website.

* https://www.ventaleresort.gr/contact

 

Reservations & Check-in/Check-out

 

4. What time is check-in and check-out? 
Check-in is typically from 3:00 PM onwards, and check-out is by 11:00 AM.

5. Is late check-out available?
Yes, late check-out is available upon request, subject to availability and an extra charge. Please contact our reception desk upon arrival.

6. How many days do I have to cancel my reservation?
Cancellation policies vary depending on the selected rate and booking conditions. For detailed information regarding your reservation, please refer to your booking confirmation or contact us directly at reservations@ventaleresort.gr.

7. How can I request a special room arrangement (e.g., honeymoon, birthday celebration, accessible room)?
Please contact our Guest Relations department directly or send us an email at reservations@ventaleresort.gr to request any special arrangements. We will do our best to accommodate your needs, subject to availability.

 

Honeymoon & Special Packages

 

8. Do you offer Honeymoon packages? 
Yes. We offer three honeymoon packages:

 

The Rose Garden Honeymoon (for free)

~ Honeymoon bed decoration with white elements upon arrival

~ Welcome bottle of chilled sparkling wine and traditional marriage delicacy “Melokarido” (honey & walnuts), symbolizing virility and the sweeness of life

~ Welcome platter selection of fresh seasonal fruits.

To enjoy this free offer, inform the hotel up to 14 days before your arrival and present a copy of your wedding certificate (dated within the last 4 months) at the Front Desk. This offer applies for minimum 4 night stay in any accommodation.

 

The Pearl Perfection (with an additional cost)

~ Special room decoration with white elements upon arrival

~ Welcome bottle of chilled sparkling wine and traditional marriage delicacy “Melokarido” (honey & walnuts), symbolizing virility and the sweeness of life

~Honeymoon breakfast served in-room on the day of your choice

~One exclusive romantic candlelit dinner at our à la carte restaurant

~A deeply relaxing massage for the entire body and head enriched with special oil (60’ duration), once per stay.Late check out

 

The Rose Symphony (with an additional cost)

~ Roundtrip Private transfers from/to the Airport of Heraklion or Chania city to “Ventale Island Breeze Resort

~ VIP express check-in by hotel management

~ Exclusive romantic welcome with Champagne and seasonal fruits

~ Special room decoration with white elements upon arrival

~ One private romantic candlelit dinner

~In-room honeymoon breakfast or floating breakfast (based on room type)

~ A deeply relaxing massage for the entire body and head enriched with special oil (60’ duration), once per stay

~ Daily turndown service

~ Private beach gazebo with full service for one day

~ Room upgrade, upon availability

~ Late check-out until 18:00, upon availability

 

The Blue Moon

~ Roundtrip Private transfers from/to the Airport of Heraklion or Chania city to “Ventale Island Breeze Resort”

~ VIP express check-in by hotel management

~ Private butler will open a bottle of chilled sparkling wine upon arrival to toast your future

~ Elegant fresh floral displays (refreshed during your stay)

 ~ Special room decoration with white elements upon arrival

~ Four-course private romantic candlelit dinner on the beach

~ Honeymoon Breakfast served in your room anytime during your stay or Honeymoon Floating Breakfast (depending on room type).

~ A deeply relaxing massage for the entire body and head enriched with special oil (60’ duration), once per stay.

~ Daily turndown service

~ Private beach gazebo with full service for two days

~ Room upgrade, upon availability

~ Late check-out until 18:00, upon availability

For further information or assistance regarding our honeymoon packages, please feel free to contact us at reservations@ventaleresort.gr.

 

Transfers & Transportation

 

9. Do you offer transfer services? 
Yes, we provide transfer services to and from Chania and Heraklion airports to our resort at an additional charge.

Free transfer for direct bookings:

Guests who book directly through our official website can benefit from complimentary transfer services under special conditions:

• 7–9 nights stay: free one-way transfer to the hotel*

• 10 nights stay or more: free round-trip transfer to the hotel*

For further information or assistance, please contact us at reservations@ventaleresort.gr.
*Special conditions apply.

10. Is parking available at the hotel?
Yes, we offer on-site parking free of charge for all hotel guests. Pre-reservation is not needed.

 

Facilities, Dining & Services

 

11. Do you offer free Wi-Fi? 
Yes, complimentary Wi-Fi is available throughout the hotel, including guest rooms and common areas.

12. Can I store my luggage at the hotel? 
Yes, we offer complimentary luggage storage for guests before check-in and after check-out.

13. Do you have a fitness corner? 
Yes, our Wellness Center offers an exceptional fitness experience with state-of-the-art equipment. Guests can enjoy energizing workouts in both our indoor gym and our outdoor gym by the beach, combining exercise with a refreshing seaside atmosphere.

14. What activities are offered at the hotel? 
At Ventale Island Breeze Resort, we have a wide range of engaging activities to keep you entertained throughout your stay:

 

Live Shows: Experience the magic of evenings with our captivating and lively shows, promising to leave you entertained and delighted. Our carefully curated evening entertainment program ensures your stay is filled with joy and excitement.

Live Music: Experience the enchantment of live music performances that add a special touch to your evenings.

Outdoor Entertainment: Embrace the beautiful surroundings with our outdoor activities and entertainment options.